Chat is being initiated, please wait...
FindTAT.com ("FindTAT") values your privacy. In this Privacy Policy ("Policy"), we describe the information that we collect about you when you visit our website, communication system, social media or mobile application (the "Platform") and use the services available on the Platform ("Services"), and how we use and disclose that information. If you have any questions or comments about the Privacy Policy or wish to amend or access the information we hold about you, please contact us at contact@findtat.com. This Policy is incorporated into and is subject to the FindTAT Terms of Use, which can be accessed on the Platform. Your use of the Services and any personal information you provide on the Platform remains subject to the terms of the Policy and FindTAT's Terms of Use. Defined terms not defined in the Policy are defined in the Terms of Use.
We collect personal information from service providers offering their products and services as well as from consumers searching for those service providers. Both consumers and service providers are required to create an Account to be able to access certain portions of our Platform, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. The type of personal information that we collect from you varies based on your particular interaction with our Platform. Consumers: During the Account registration process, we will collect information such as your name and email address. You also may provide us with your telephone number, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Platform, or any comments you provide during dispute resolution with other users of the Platform. We may also collect payment information, such as credit card information, from you. If you do not provide the information requested, we may not be able to allow you to access or purchase the Services. Service Providers: If you are a service provider and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration. If you do not provide the information requested, we may not allow you to offer your products or services to users.
We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Platform and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Platform and use our Services. We use this information (including the information collected by our third party service providers) for Platform analytics (including to determine which portions of our Platform are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Platform), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honor browser requests not to be tracked. Cookies. We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on a user's computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Platform, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser. Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third party company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Platform when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google's Privacy Policy. Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Platform because it may not function properly if the ability to accept cookies is disabled. Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Platform to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about Platform usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
We collect your personal information and aggregate information about the use of our Platform and Services to better understand your needs and to provide you with a better Platform experience. Specifically, we may use your personal information for any of the following reasons:
At our sole discretion, FindTAT may offer any of the following free services on the Platform, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:
We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for FindTAT for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters or by changing their preferences in their Profile Settings page.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, Services, and/or the Platform. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
We may conduct user surveys from time to time to better target our content to our Platform users. We will not share individual responses from these surveys with any third party. We will share aggregate data with third party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on our Platform; that data may be viewed and downloaded by other users of our Platform.
You must be 18 years of age to use the Platform.
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. FindTAT may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorised access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. FindTAT is not responsible for the unauthorised use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorised password activity.
We may share the information that we collect about you, including your personal information, as follows:
We may disclose your personal information to prevent an emergency, protect or enforce our rights, enforce our Terms of Use and/or to protect the safety of users of our Platform and our Services or protect or enforce the rights of a third party, or as required by law.
We may contract with various third parties for the provision and maintenance of the Platform, Services and our business operations, and FindTAT may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we may also share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, but will not include your last name. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Platform where they will have access to your first name and the first letter of your last name, as would any other service provider on our Platform interested in bidding on your request.
If you are a service provider, the information that you post (other than your payment information) is available to other users of our Platform and our Services. Comments that users post to our Platform also will be available to other visitors to our Platform (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Platform. If you are a consumer, your first name plus first initial of your last name, as well as the details of your request, are available to all visitors to our Platform. Bidding providers also will be permitted to see the consumer's full name and telephone number.
We will disclose your information, including, without limitation, your name, city, area where you live, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
In the event that FindTAT undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of FindTAT's assets to which this Platform relates or other corporate reorganisation in which FindTAT participates, and is thus merged with or acquired by a third party entity (a "Successor"), FindTAT hereby reserves the right to transfer the information we have collected from the users of the Platform and/or Services to such Successor.
In addition, in the event of FindTAT's bankruptcy, reorganisation, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors rights generally, FindTAT may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Platform and/or Services to non-affiliated third parties in such event.
We may share your personal information with other Registered Users to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service. For instance, when you contract for a specific Service with another Registered User, FindTAT will send that Registered User a notice that includes the personal information that you have chosen to allow FindTAT to reveal to users with whom you contract.
The Platform may contain links to other websites or resources over which FindTAT does not have any control. Such links do not constitute an endorsement by FindTAT of those external websites. You acknowledge that FindTAT is providing these links to you only as a convenience, and further agree that FindTAT is not responsible for the content of such external websites. We are not responsible for the protection and privacy of any information which you provide while visiting such external websites and such sites are not governed by this Policy. Your use of any external website is subject to the terms of use and privacy policy located on the linked-to external website.
You may choose to restrict the collection or use of your personal information in the following ways:
You can review, correct and delete your personal information by logging into the Platform and selecting ‘Account’ then ‘Profile’. You must promptly update your personal information if it changes or is inaccurate. Typically, we will not manually alter your personal information because it is very difficult to verify your identity remotely. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible, based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Platform, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that FindTAT shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Platform.
I. What Choices Do I Have Regarding Use of My Personal Information?We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any Services you have requested or received from us.
As a Registered User of the Platform you will select a Full Name during the registration process. All of your activities on the Platform will be traceable to your Full Name. Certain other people, including other Registered Users with whom you have transacted business via the Platform, can see a large part of your activity on the Platform. If you are a Service Provider and you book a Service with a Registered User, cancel a scheduled Service with a Registered User, receive an offer on your posted service from a Registered User, or have posted a Service, FindTAT may send a notice to you or the appropriate Registered User that includes your Full Name. Thus, if you associate your real name with your Full Name, the people to whom you have revealed your name may be able to personally identify your Platform activities.
The Platform facilitates your sharing of personal information with others in order to negotiate, provide, and use the Services. If you agree to contract for a Service with another Registered User, you may need to reveal your name, email, phone number, or personal address to that individual so that the Service may be performed. Please respect the privacy of others. You agree to use the information of other users solely for the following purposes: (a) FindTAT-transaction-related purposes; and (b) using Services offered through the Platform.
Your password is the key to your Account. When creating your password you should use unique numbers, letters, special characters, and combinations thereof. In addition, DO NOT disclose your password to anyone. If you do share your password or your personal information with others, you are solely responsible for all actions taken via your Account. If you lose control of your password, you may lose substantial control over your personal information and be subject to legally binding actions taken on your behalf. Thus, IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON, YOU MUST IMMEDIATELY NOTIFY FINDTAT TO CHANGE YOUR PASSWORD.
We invite you to post content on our Platform, including your comments, feedback, pictures, and any other information that you would like to be available on our Platform. If you post content to our Platform, all of the information that you post will be available to all visitors to our Platform. If you post your own content on our Platform or Services, your posting may become public and FindTAT cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. FINDTAT MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. FINDTAT WILL POST ITS UPDATED POLICY ON THE PLATFORM ON THIS PAGE. FINDTAT ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS PLATFORM AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.
Our computer systems and disaster recovery are based in Hong Kong, Taiwan and/or Singapore. These locations can be subject to change at FindTAT’s discretion. Your personal data will be processed in Hong Kong and then stored in one or more locations where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union or United States. If you create an Account with the Platform as a visitor from outside Hong Kong, by using the Platform, you agree to this Policy and you consent to the transfer of all such information to Hong Kong, which may or may not offer an equivalent level of protection of that required in the United States, European Union or certain other countries, and to the processing of that information as described in this Policy.